Welcome to CATLOE!

Beginning January 3, 2023, the Center for the Advancement of Teaching, Learning, and Online Education (CATLOE) will be a central location for teaching and learning support at the University at Albany. This new organization combines resources and staff previously in the Institute for Teaching, Learning and Academic Leadership (ITLAL), Information Technology Services (ITS), and Online Teaching and Learning (OTL). Below are the answers to several questions you may have about what CATLOE does, how you can make the most of our resources, and how you can locate the support you need.

If you have questions that aren’t answered on this page, please feel free to reach out to us at teachingandlearning@albany.edu.

CATLOE will officially open on January 2, 2023.

CATLOE was created as a centralized resource for faculty’s teaching and learning needs.

CATLOE’s mission is to provide leadership and support for evidence-based, scholarly teaching; effective use of technology in teaching; and the growth of online education across the University. 

Beginning on January 2, 2023:

  • Contact CATLOE if you need support for effective teaching, “how to” help with using or teaching with an educational technology, or information about the educational technologies that are available to you.
  • Contact ITS if a technology is malfunctioning.

CATLOE and ITS will continue to work closely together throughout and after this transition, so whoever you contact will make sure you get the support you need!

CATLOE includes four sub-units that provide specific types of resources and support for faculty.

    • Instructional Consulting provides resources previously housed in ITLAL, with a focus on individual consultations and workshops focused on effective course design and evidence-based teaching practices as well as feedback on teaching and career development support for future faculty.
    • Instructional Design and Support provides resources previously housed in ITS, with a focus on individual consultations, workshops, and webinars that support effective use of the LMS and other campus-supported technologies to support teaching.
    • Online Education provides resources previously housed in OTL, with a focus on supporting the development of online courses and programs at the University.
    • Test Scanning Services provides resources previously housed in ITS. They will provide and process scantron forms for instructor use.

Most CATLOE staff are in ITLAL’s previous location Library 69. Test Scanning Services will still be in LC-27, and faculty can continue to pick up scantron forms and drop off tests in that location.

CATLOE consists of staff from ITLAL, Information Technology Services (ITS) and Online Teaching and Learning (OTL).

    • Justin Albohn, Instructional Developer (formerly in ITS)
    • Aviva Bower, Instructional Consultant (formerly in ITLAL)
    • Johanna Cole, Coordinator of Online Teaching and Learning (formerly in OTL/ ITLAL)
    • Billie Franchini, Director (formerly in ITLAL)
    • Sharon Hope, Instructional Developer (formerly in ITS)
    • David Mamorella, Instructional Developer, (formerly in ITS)
    • Patricia Palleschi, Test Scanning Clerk (formerly in ITS)

Yes, faculty have access to all the resources (and the same staff) that were previously provided by ITLAL, ITS, and OTL. You can locate information about all these resources on the CATLOE website. The difference is that teaching and learning support is in a single unit in Academic Affairs. Technical support is still in ITS.

The main difference is that all teaching and learning support is provided by staff in CATLOE, while technical support is provided by ITS. This means that if you need help with using a specific technology to support your teaching, contact CATLOE. If you need help resolving a technical problem with a campus-supported technology, contact ITS.

Our goal is to make sure you get the help you need, regardless of where your request starts. ITS and CATLOE will work closely together to ensure that all requests are routed to the appropriate unit in a timely manner. If you would get more efficient service by routing your request to a different place next time, we’ll let you know!

You can contact CATLOE by completing a request form, by emailing teachingandlearning@albany.edu, or by directly contacting the individual staff member you would like to work with.

You can contact ITS by completing a service request, by emailing askIT@albany.edu, or by calling 442-3700.